User Logon Validations

When a user with the role of MEMBER completes a request for logon details or a password change, certain checks are performed. The tables below describe the validation that takes place, and detail what action is taken.

Logon details

Field on Logon Request screen	Captured	Correct	Action
CLIENT CODE	Yes	Yes	Send User Logon to user via e-mail.
SURNAME and FIRST NAMES
ID NUMBER
Security questions answered
CLIENT CODE	Yes	No	Display error message.
SURNAME and FIRST NAMES		Yes
ID NUMBER
Security questions answered
CLIENT CODE	No		Send User Logon to user via e-mail.
SURNAME and FIRST NAMES	Yes	Yes
ID NUMBER
Security questions answered
CLIENT CODE	No		Display error message.
SURNAME and FIRST NAMES	Yes	No (any)
ID NUMBER
Security questions answered
SURNAME and FIRST NAMES	No (any)		Display error message.
ID NUMBER
Security questions answered

Password

Field on Logon Request screen	Captured	Correct	Action
CLIENT CODE	Yes	Yes	Reset password on applicable password authentication system to be the same as the User Logon. Send e-mail to user.
SURNAME and FIRST NAMES
ID NUMBER
Security questions answered
CLIENT CODE	Yes	No	Display error message.
SURNAME and FIRST NAMES		Yes
ID NUMBER
Security questions answered
CLIENT CODE	No		Reset password on applicable password authentication system to be the same as the User Logon. Send e-mail to user.
SURNAME and FIRST NAMES	Yes	Yes
ID NUMBER
Security questions answered
CLIENT CODE	No		Display error message.
SURNAME and FIRST NAMES	Yes	No (any)
ID NUMBER
Security questions answered
CLIENT CODE	No		Display error message.
SURNAME and FIRST NAMES	No (any)
ID NUMBER
Security questions answered

Note:

- No validations are done on the users' initials.

- Validations are not case sensitive.