If the run date is equal to the last working day of the month, the system will read the existing Benefit Request records with a Claim Request Type of PENDING CLAIMS and for which the Request Status is IN PROGRESS and the value for Sub-Type on the Claim Details record linked to the Benefit Request is 2ND CLAIM FORM or FOLLOW-UP CLAIM and the Timestamp month on the Claim Details record is earlier than the current month less 6 months, then the Sub-Type on the Claim Details record will be updated to TRACING.
A Service Request will be created with the following values:
|
FIELD |
VALUE |
|
Scheme Code |
Scheme Code for the Benefit Request records found |
|
Process |
PENDING CLAIMS |
|
Activity |
SEND CLAIM DETAILS TO TRACING AGENT |
|
Start Date |
Current Date |