If the run date is equal to the last working day of the month, the system will read the existing Benefit Request records with a Claim Request Type of PENDING CLAIMS and for which the Request Status is IN PROGRESS and the value for Sub-Type on the Claim Details record linked to the Benefit Request is FORM SENT and the Timestamp month on the Claim Details record is earlier than the current month then the Sub-Type on the Claim Details record will be updated to FOLLOWED-UP.
A Service Request will be created with the following values:
|
FIELD |
VALUE |
|
Scheme Code |
Scheme Code for the Benefit Request records found |
|
Process |
PENDING CLAIMS |
|
Activity |
SEND SECOND CLAIM FORM |
|
Start Date |
Current Date |