Rejections

From the Financial menu, click  alongside Rejections on the sub-menu on the left.  Additional options will be displayed.

EFT rejections

Click EFT Rejections on the sub-menu on the left.  The EFT Rejections screen will be displayed.

The following columns are displayed:

-        Scheme Code

-        Date

-        Process

-        Accounting Activity

-        Transaction Date

-        Reference Number

-        Credit DTI Account Number

-        Credit Bank Branch Code

-        Amount

-        Payee

-        BT User ID

-        Rejection Reason

CPY rejections

Click CPY Rejections on the sub-menu on the left.  The Report Selection screen will be displayed.

The following columns are displayed:

-        Scheme Code

-        Timestamp

-        Date Captured

-        Report Type

-        Sequence Number

-        Action

Click the display hyperlink in the Action column alongside the required report.  The Report Selection screen will be displayed.

The following columns are displayed:

-        Date

-        Payment Type

-        Process

-        Accounting Activity

-        Transaction Date

-        Scheme Code

-        Reference Number

-        Credit DTI Account Number

-        Credit Bank Branch Code

-        Amount

-        Payee

-        User ID

-        Rejection Reason