This facility allows for the creation of a Service Request for each Scheme and Investment Portfolio if there are no errors for the switches processed for a Scheme and the part of the switch being processed is the sell leg.
When you select my work from the main functionality menu, the JU7AB Work Management List screen will be displayed.
This screen displays a list of the service requests allocated to you.
For detailed information on the JU7AB Work Management List screen and the functionality of the action buttons refer to
My Work
Service Requests
View Log
When the BJU3AC Switching Investments batch job runs and the part of the switch being processed is the sell leg, a Service Request will be created for each Scheme and Investment Portfolio and will be displayed in the JU7AB Work Management List screen with a process name of SWITCHING SELL and an activity name of VIEW LOG.
To process a service request, highlight a service request on the JU7AB Work Management List screen and select Service Request from the sub-menu on the left. When the drop-down list is displayed, select Process.
The Error Log Report screen will be displayed.
The following columns are displayed:
- Program Name
- Severity
- Timestamp
- Scheme
- Reference Number
- Error Type
- Action Block
- Description
This screen displays the logs with the Program Name BJU3AC and a timestamp greater than the start timestamp of the BJU3AC batch run and for the Scheme.
If there are fatal errors in the batch job for a Scheme, the system will create the Service Request with a Process of SWITCHING ERROR and an Activity Name of FAILED – VIEW LOG.
For more information refer to
My Work
Process SR
Switching
Switching Error
Click COMPLETE SR to close the Service Request. The Status on the Service Request will be updated to COMPLETED.
Activity name: Disinvest
When a Service Request for which the Process is SWITCHING SELL and the Activity Name is DISINVEST is selected on the JU7AB Work Management List screen and the Process option selected, the system will flow to the JU3AK Advice Details List screen.
This screen displays the Investment Advices for the Scheme and Portfolio on the Service Request and for which the Status is C (COMPLETED), the Buy Sell Indicator is S (SELL) and the Originating Process is SWITCHING.
If the Complete option is selected on the Service Request, the Status of the Service Request will be updated to COMPLETED.
Note:
The Service Request Status will be updated to COMPLETED and not the Activity Status.
When the disinvestment advice is printed, the Activity Name on the Service Request will be updated to RECEIPT DEPOSIT.
Activity name: Receipt Deposit
When a Service Request for which the Process is SWITCHING SELL and the Activity Name is RECEIPT DEPOSIT is selected on the JU7AB Work Management List screen and the Process option selected, the system will flow to the JU2BK Accounting Journal Details screen.
The system will populate the Accounting Activity with MANUAL INITIATE / DEPDISINV and the Scheme Code and Portfolio with the Scheme Code and Portfolio on the Service Request respectively.
Capture the necessary details.
For more information refer to
Accounting
Transaction Capture
Manual Accounting
Click SAVE.
If the Complete option is selected on the Service Request, the Status of the Service Request will be updated to COMPLETED.
Note:
The Service Request Status will be updated to COMPLETED and not the Activity Status.
If there are no errors, the system will update the Activity Name on the Service Request to AUTHORISE DEPOSIT.
Activity name: Authorise Deposit
When a Service Request for which the Process is SWITCHING SELL and the Activity Name is AUTHORISE DEPOSIT is selected on the JU7AB Work Management List screen and the Process option selected, the system will flow to the JU2BK Accounting Journal Details screen and display the Accounting Activity Journal with an Accounting Activity of MANUAL INITIATE / DEPDISINV and the Scheme Code and Portfolio equal to the Scheme Code and Portfolio on the Service Request.
When the AUTHORISE button is selected on the JU2BK Accounting Journal Details screen and there are no errors, the Status on the Service Request to will be updated COMPLETED.