After a claim has been authorized on the web, the Automated Claims menu option can be selected.
This functionality allows for the automation of the processing of benefit payments for which the claim forms have been captured.
This is an alternative method to the manual processing of benefit payments claims via the JU4CN Benefit Payment Process or JU8CN Benefit Payment Process screens in which individual update types are processed.
However any of these claims may still be processed manually i.e. by processing the individual update types, if required.
For more information, refer to
Processes
Benefits
Benefit Payment Update Type
The Automated Claims screen lists all benefit payments that are in an unfinalised state for the schemes for which the option to process benefit payments automatically is set.
Once all of the information required for the processing of a benefit payment has been captured, the realisation process will run automatically. Once realization has completed for a benefit payment, the information is extracted automatically for the tax directive request and when the tax directive information has been loaded, the payment records are created.
A list of all of the benefit payments for which the payment records have been created will be provided for bulk authorisation.
Note:
The functionality for Automated Claims applies only where the scheme has been configured to use the Automated Claims functionality.