Navigation Principles

The main component of the system is the Internet / Intranet front end (the web site).  As the web site is run from within the common Windows browser, the standard functionality applies and is not specifically explained here.  Such functionality includes (but is not limited to) selection of menu items, selecting options from drop-down boxes, selecting options by way of tick boxes and radio buttons, hyperlinking, scrolling, printing, etc.

 

Note:

During the normal use of the system, messages may be automatically generated by the system as a result of actions / transactions performed on the system.

 

Once you have successfully logged onto the web site, the main functionality menu will be displayed.

 

 

To access a particular area, click the relevant button.  The following table describes the functions of the various buttons:

 

 

 

Purpose / Function

Reference in on-line user manual

Accesses the on-line user manual.

Refer to Navigation Principles under

Introduction

Overview of the system

 

Processes

Accesses the security activities, e.g. resetting passwords.

Security

Accesses system level structures and rules, process structures, batch structures and the archiving and retrieval of data.

Infrastructure

Accesses the accounting infrastructure for the definition and maintenance of accounting data and rules.

Accounting

 

Supplements

Accounting Activities Generated by the Payment Run

 

Accounting Transaction Examples

 

Accesses investment mediums, unit prices and unitisation at an infrastructure level.

Investment

 

Product Launch Requirements

Capturing Bonus Rates

Accesses all product data for the creation of new products and the maintenance of existing products.

 

Accesses underwriting for products members.

Product Launch Requirements

 

Supplements

Processes

Product Launch

Product Conversion Checklist

Product Launch Checklist

Product Launch Coding Sheet

Accesses all live and exited member data.  Allows for enquiry on member investments, contributions, switching and benefit payments.

 

A user with the role of superuser will have access to the member web site (for that user).  Refer to Note below.

Clients

The entry point for the various functional processes within the system.  Refer to Processes below.

Processes

Accesses a variety of product reports available for selection.

Reports

Accesses a variety of reports available for selection, and which are not for a specific product.

System Reports

Provides the functionality to enquire on the steps in a workflow process, where the system interfaces with an external workflow system.

My Work

Accesses the archiving facility for the upload and storage of historical data from systems no longer in use and facilitates the viewing of the stored data.

Archive

 

Note:

To enter the website for various products, left click the mouse button.

 

To enter the member web site (for the super user currently logged on), right click the mouse button.  A message will confirm that your role will be changed for the duration of the session.

 

 

Processes

 

 

 

Purpose / Function

Reference in on-line user manual

The processing and maintenance of annuitants and living annuitants.

Processes

Regular Payments

The processing and enquiry on member benefit quotations, projections and claims, and benefit payments.

Processes

Benefits

The process that allows the bulk upload of member’s data, the selection of EFT and payslip files for downloading, and the monitoring of the progress of the conversion process, as well as the correction of errors

Processes

File Transfer

File Layouts

The processing of income and payroll.  Includes income administration, income billing, payroll processing, data capture, investment allocations,

late interest, payroll reporting.

Processes

Contributions

Payroll

Income

The processing of debit orders for the amounts to be collected from members.  Includes the processing of the investment advice, member contribution transactions, investment transactions and fee transactions.

The batch and system management functionality is also available for selection.

Processes

Debit Orders

The processing of the distribution of a number of units, or an amount, amongst the members invested in an investment portfolio.

Processes

Distribution

The processing of expense and commission billing to determine the fees and premiums payable.

Processes

Expense Billing

The process of matching the assets on the Asset Manager’s statement to the liabilities on the administration system.

Processes

Investments

The processing of the following tax documents via SARS eFiling, SARS e@asyFILE and SARS Income Tax System (ITS):

-  Tax Directive requests

-  Tax Directives

-  Tax Certificates

Certificate of income from investments, property, rights and royalties 

Tax Reconciliation

Employer Reconciliation Declaration

Processes

Tax

The processing of switches.  The switching process caters for the batch processing of member investment switches from one investment portfolio into one or more other investment portfolios.

Processes

Switches

The processing involved in the provisional and final closing of a financial year and the production of a trial balance.

 

The specification of information to be extracted for the MI Dashboard in respect of Financial statements, Valuations and Reserve Bank.

Accounting

 

Refer to Financial Period Calendar under

Product Launch Requirements

Product Launch

Product Update

 

On-line user manual

To access the user manual on the web site, from the main menu, click help.

 

The User Manual will open in a web browser window.

 

 

Contact

Every web page makes provision for a contact request to be initiated via  above the menu bar.  There are two type of contact request, viz.

-      e-mail

-      web form

 

To initiate a request, click Contact.  The Contact screen will be displayed.

 

 

If the contact request is initiated from the logon page, only the GeneralEnquiries menu option will be available.

 

E-mail

Click General Enquiries on the sub-menu on the left.  A blank e-mail will be opened, and the To... address will default to General Enquiries.  This is the address linked to transaction code MARKETING in the batch parameter table.  Refer to

-        General Enquiries: - the address linked to transaction code MARKETING in the batch parameter table.  Refer to

Infrastructure

Batch

Batch Parameters

-        Note:

If the contact person is coded as the role of principal officer on the product, then Product Enquiries will be displayed as a sub-menu option.

 

A message will confirm that an e-mail has been sent successfully.  The request will be sent to the e-mail address linked to the team that the product is linked to.

 

 

Note:

If the contact request is initiated from one of the other web sites, i.e.

-      Member web site

-      Employer web site

-      Trustee web site

the e-mail address that will be used is that which is linked to the team to which the signed-on user is associated.  Refer to Assign user to a team and Maintain team details under

Security

Team Definition

Team Definition