Member Benefit Payment Enquiry (Insurance Products Authorization 1809)

Select Members of a Scheme from the top level menu.  Using the SEARCH ON MEMBERSHIP facility, find the required member who will be displayed on the JU3AD List of Members for a Scheme / Pay Centre screen.

 

 

To enquire into the status of a benefit payment, select the required member, and then select Benefit Payment Enquiry.

 

The JU4AH Benefit Claim Request screen will be displayed.

 

Select the event, then use the sub-menu on the left to select any further enquiries regarding the claim.

 

 

This completes the benefit payments authorisation.

 

Note:

This concludes the documentation for processing the withdrawal exit type with standard benefits.  The same documentation would also apply to the standard retiral and disability exit types.