Rules and entities that are used across all schemes are set-up at an infrastructure level by a high-level user. These include income tax tables and global interest rates.
Also set up at an infrastructure level are various corporate bodies with which different schemes may interact, e.g. asset managers, banks, risk underwriters, and legislative bodies (revenue services and regulatory authorities).
This process includes the capture, update and enquiry for the following:
Legislative Bodies
Capture, update and enquiry of legislative bodies with which the administrator or the schemes interact, e.g. Financial Services Board, SA Revenue Services, etc.
Administrator Structure
Capture, update and enquiry of Administrator Name and address, Branches/Divisions, Bank Account details, and Administrator Branch/Division Name and address and Bank Account details.
Corporate Clients
Capture, update and enquiry of corporate entities with which any number of schemes interact, e.g. asset managers, insurers, employers, pay centres, etc. Capture, update and enquiry of bank account details, addresses, contact persons and where applicable, pay centres.
Intermediary Client
Capture, update and enquiry of intermediaries with which any number of schemes interact, e.g. brokers, unions, employer provincial regions, etc. Capture, update and enquiry of bank account details, addresses, contact persons and where applicable, pay centres.
Bank Structures
Capture, update and enquiry of banks, their branches and branch codes used in the administration of one or more schemes. The details of the actual accounts with any of these bank branches used by a scheme are set up in scheme administration.
Asset Manager
Capture, update and enquiry of asset managers with which any number of schemes interact, e.g. capture, update and enquiry of bank account details, addresses, contact persons and where applicable, pay centres.
Organisation Structure
The set up and maintenance of a separate branch structure for all intermediaries or intermediary groups.
File Storage Company
Capture, update and enquiry of file storage companies and their regions from who files documents may be scanned and uploaded to the system.
Document Templates
Capture, update and enquiry of Templates in PDF document format that can be defined for use by specific schemes. These Templates may be defined for Benefit Statements, Letters or Reports.
Disclaimers
Define a standard disclaimer message per benefit event, for switching and for contact made via the Member, Employer or Trustee Websites. The system will default to this message if no disclaimer is defined at a scheme level.
Parameters
Capture, update and enquiry of parameters for the following:
- Global data type
- Territory parameters
- Global parameters (factors for calculations used in the calculation of benefits, percentages for late contributions, benefit payments, and VAT where these rates are not defined at a scheme level).
- Application parameters (maximum number of months for capturing data in advance (future design field), number of days before reporting of late contributions).
General Types
Capture, update and enquiry of types for the following:
- Scheme group type (to define what criteria will be used to categorise funds and what the allowed values for those criteria will be):
- Income Types
e.g. Employee contributions, employer contributions, employee voluntary contributions, transfer values, admin fees, etc.
- Premiums
e.g. Scheme Benefit, Group Life Assurance, Permanent Health Insurance, Accident Death, Partial Disability, etc.
- Fee Expenses
e.g. Audit Fees, Actuarial Fees, Consultation Fees, Switching Fees, etc.
- Premium Expenses
e.g. Fidelity Insurance, Risk Insurance, etc.
- Benefit Types
e.g. Scheme Benefit, Group Life Assurance, Permanent Health Insurance, Accident Death, Partial Disability, Retirement, etc.
- Service type (services that can be provided by the administrator for a scheme, e.g. administration, investment switching, actuarial consulting, etc).
- Note type (types of free text notes linked to schemes, members and accounting. System supplied and not for update).
General
Types for Scheme Group, Service and Notes.
- Scheme group types
Enquiry on criteria used to categorise and describe schemes, and their values.
- Service type
Capture, update and enquiry of services that can be provided by the administrator for a scheme, e.g. administration, investment switching, actuarial consulting, etc.
- Note type
Definition of types of free text notes linked to schemes, members and accounting.
Benefits Maintenance
Capture, update and enquiry of benefit events, e.g. resignation, retrenchment, retiral, death of member, etc.
Tax Tables
Capture, update and enquiry of tax tables to be applied during calculation of tax within the benefit payment process.
Currency Exchange Rates
Capture, update and enquiry of currency exchange rates.
Rate Tables
Capture, update and enquiry of rate tables for the calculation of fees.
Translation Values
Capture, update and enquiry of translation values per Translation Purpose.
BP Templates
Capture, update and enquiry of Business Process Templates to create the structures needed to provide flexible service level agreement (SLA) reporting from existing data.
Admin Structure
Capture, update and enquiry of the administrator structure for reporting purposes, whereby regional managers, admin managers and team leaders can be linked to an admin branch, and team leaders can be linked to an admin manager.
SLAStructure
Capture, update and enquiry of Service Level Agreements (SLA) associated with business process templates.
Reporting Structure
Capture, update and enquiry of particular reports linked to an administration branch.
Batch Parameters
Capture, update and enquiry of pathnames or addresses of documents that may be called by a program. These pathnames or addresses may vary per transaction code.
Maintain Batch Schedule
Capture, update and enquiry of the scheduling of batch runs and the criteria associated.
Maintain Batch Structure
Capture, update and enquiry of the sequencing of batch runs for a batch group.
Batch Structure List
Select from a listing of structures for a batch group.
Batch Jobs
Submit batch jobs for processing.
Authorisation Rules
Authorisation rules refer to the application of limits on the amount of the transaction a user may authorise and the restriction of users that may authorise transactions. Capture, update and enquiry of authorisation rules per scheme, per accounting activity, for benefit payments or for accounting journals at a global level.
Switch Phasing Rules
Capture, update and enquiry of rules for members who have elected to invest according to a life cycle investment strategy.
Distribution Structure
Capture, update and enquiry of a set of rules governing the manner in which amounts are apportioned amongst members invested in a particular investment portfolio, e.g. dividends, surpluses, investment management fees, etc.
Required Registration
Capture, update and enquiry of the legislative bodies to which schemes are required to be linked for various purposes (e.g. tax approval). Current examples are Registration of retirement scheme rules with the FSB, Tax status of scheme (Pension, Provident, Retirement Annuity, Benefit Fund (includes Risk), Registration for tax on retirement schemes and Registration for VAT.
Benefit Rules
Copy benefit rules to a new scheme. All products and scales for the selected calculation will be copied.
Archiving
Capture, update, retrieval and enquiry of valid archived as well as temporary data, from the system database.
Performance Monitoring
Test the response and performance of the system for a selected branch.
Batch Monitoring
Display the status / results of Batch Processing and Authorisation Processing.
System Logs
Access the following Error Log Reports:
- General Error Log
- Income Master Log
- Technical Log
- Archive Log
Workflow Email Management
Manage all deleted Workflow emails.