To view a breakdown of previous claim results, from the Claims menu, select Claim Enquiry from the sub-menu on the left, then select the required member as described under
Processes
Benefits
Capturing of Exit Notifications
Processing New Claims (Standard Benefit Rules)
Processing New Claims (Flexible Benefit Rules)
The Benefit Claim Requests screen will be displayed.
For details on how to proceed from this point, refer to
Processes
Benefits
Capturing of Exit Notifications
Complete a Claim